Ron Lyman
MY TECHNOLOGY COMPANION
Why My Technology Companion?
40 years of technology experience, combined with extensive retail and customer-service experience.My goal isn't just to fix something. It's to help you feel comfortable and confident using it.Technology Shouldn’t Be Frustrating.Friendly, patient technology help for seniors — in the comfort of your own home.
What I Can Help With
Smartphones — Calls, texts, photos, apps, video calls, settings, and everyday questions.Computers — Email, internet, printing, photos, files, and everyday Windows or Mac help.TV & Streaming — Remotes, inputs, Roku, Apple TV, Fire TV, and streaming apps.Wi-Fi & Internet — Understanding your setup, basic troubleshooting, and what to do when the internet goes down.Online Safety — Suspicious pop-ups, texts, emails, fake tech-support calls, and safer everyday habits.Family Technology — Helping adult children get a parent’s technology organized, simplified, and easier to use.
How It Works
1. Start With Your Frustrations - I begin with whatever is giving you trouble.2. It's simple - I explain things in plain English — no technical jargon.3. Fix & Practice - I fix what we can and practice what you need to know.4. Leave With a Guide - You receive a simple, personalized My Technology Guide to keep for future reference.
Why Families Trust Me
I emphasize patience, practical help, and teach customers to use their own
technology.You will always enter your own password -- I never ask for them.No pressure and no upselling -- if something needs another professional, I'll tell you.My goal is for you to use your technology on your own.
What a Customer Says
Ron got my printer to print like it did when it was new. He also reviewed the security settings on my Wi-Fi network, my computer and my phone -- patient, clear, and no jargon.
Cesare V.
Services & Pricing
$75 - Technology Confidence Visit 60 minutes - Focused help with one or two priority issues.$125 - Complete Technology Visit 90 minutes - Network Health check, Phone + computer + TV/Wi-Fi review, coaching and troubleshooting.$175 - Family Technology Setup Up to 2 hours - Broader household orientation and personalized guide.$75 - Follow-Up Visit 60 minutes - Additional coaching, new device or follow-up issue.$75 Hourly rate covers any hours in excess of the rates listed above.
Payment
Payment is due at the time of service. Check and cash payments are accepted forms of payment.Ready to Feel More Comfortable With Your Technology?Select the "Request a Visit" button below and provide your information and I will reach out to you to set up an appointment.
WEBSITE: MyTechnologyCompanion.comServing Westchester, Putnam Counties.